Help CenterBack to eltaman.com

Dispatching: Generate Routes vs Dispatch Now

Updated 2026-06-07

Dispatching turns a pile of orders into optimized routes for your drivers. Eltaman gives you two ways to do it, plus a draft editor for full manual control.

The two pipelines

The Dispatch page
The Dispatch page

Generate Routes builds optimized draft routes without assigning live drivers. Use it to plan the day ahead: select the orders, pick an objective, and Eltaman produces draft routes you can review, edit, and assign later.

Generating routes from selected orders
Generating routes from selected orders

Dispatch Now optimizes against your drivers' live GPS positions and produces a preview you can confirm immediately. On confirm, the routes go straight to planned and drivers are notified at once.

A dispatch preview is valid for 15 minutes. After that, regenerate it so the optimization reflects current driver positions.

Optimization objectives

When you optimize, choose what to optimize for:

  • Fastest — minimize total drive time.
  • Shortest — minimize total distance.
  • Balanced — even the workload across drivers.
  • Windows — respect delivery time windows first.

The optimizer uses real road data (OSRM + VROOM) on our own servers, so route geometry follows actual streets, not straight lines.

The draft editor

The route draft editor
The route draft editor

Every route is born as a draft. In the draft editor you can:

  • Re-sequence stops by dragging them into the order you want.
  • Add or remove orders from a route.
  • Re-run the optimizer with a different objective.
  • Assign a driver when the route is ready.

Route statuses flow: draft → planned → active → completed (or cancelled).

Route types

Eltaman recognizes three route shapes and builds each correctly:

  • Direct — pick up and deliver in one trip.
  • Collection — gather parcels from several pickups.
  • Delivery — deliver parcels that are already at a hub. These routes get a leading hub-pickup stop automatically.

Next steps

Was this article helpful?

Still need a hand?

Start a live chat or message us on Telegram — we usually reply within minutes.